Law firms
A front desk that intakes cases 24/7.
Qualify leads, answer practice-area questions, book consultations.
Use case
Why voice wins here.
Prospective clients ask about fees, practice areas, and availability. The agent reads your firm data, answers in plain language, and logs the lead straight into your CRM.
- Explains practice areas from your own site content
- Runs conflict-check questions before scheduling
- Books consultations via Calendly or Clio
- Logs calls + transcripts into your CRM automatically
What visitors ask
The kinds of questions voice handles here.
"Do you handle contingency fees for personal injury?"
"Who on your team works on immigration?"
"Can I schedule a free consultation this week?"
"What happens if my case goes to trial?"
Sample flow
What a session actually looks like.
A condensed transcript, from the visitor's first question to the completed action.
Caller: "Car accident two weeks ago, need representation."
Agent: collects details -> confirms practice area -> "Let me book you with Sarah Tuesday at 10am. Confirming now." -> logs to CRM.Intake that runs while you sleep.
Every after-hours lead qualified, logged, and scheduled before morning coffee.